1. Introduction
This Privacy Policy explains how Writzen (“we,” “our,” or “us”) collects, uses, and protects personal information when you use Writzen (“the Service”). We are committed to strict privacy practices and minimal data collection. We do not use your content to train any AI models and we do not sell or share your data for marketing.
2. Information We Collect
We collect the minimum information required to provide the Service:
a. Account Information
If you create an account, we may collect your email address, login credentials, and subscription details.
b. Usage Information
We may collect basic analytics such as feature usage, error logs, and device information to maintain service performance.
c. Content You Provide
You may submit text or documents for editing, rewriting, summarizing, or analysis.
- This content is processed only for the duration of the request.
- We do not store it after processing unless required for short-term caching to deliver results.
- We do not use it to train models.
3. How Your Content is Processed
To perform tasks such as rewriting, summarizing, or grammar improvement, your submitted text is securely sent to third-party AI processing providers.
- These providers process your input only to generate the requested output.
- They do not train on your data.
- They do not retain your content beyond processing.
We select third-party processors that comply with strong security and privacy standards.
4. What We Do NOT Do
We explicitly confirm the following:
- We do not use your content to train AI models.
- We do not store text you process through the app longer than necessary to deliver results.
- We do not sell personal data.
- We do not use your content for advertising or profiling.
- We do not build datasets from user content.
5. Use of Third-Party Providers
To deliver the Service, we rely on trusted third-party processors that may handle:
- Text processing
- Subscription management
- Authentication
- Error tracking
- Analytics (non-identifiable)
These providers act only on our instructions and cannot use your data for their own purposes. Like Paperpal and QuillBot, we may not list all third-party processors here, but we ensure all comply with applicable privacy laws.
6. Data Retention
We retain personal data only as long as required for:
- Account management
- Billing and subscription records
- Legal obligations
Your processed text is not retained after generating the output, except for short-lived temporary storage required by our systems.
7. Data Security
We use industry-standard technical and organizational safeguards to protect your information. These include encryption, secure transmission protocols, access controls, and regular audits.
8. User Rights
Depending on your jurisdiction, you may have rights to:
- Access your data
- Correct or delete your data
- Request export of your data
- Withdraw consent
- Object to processing
To exercise your rights, contact [email protected].
9. Children’s Privacy
The Service is not intended for children under 13 (or under 16 in some regions). We do not knowingly collect data from children.
10. International Transfers
Your data may be processed in other countries where our service providers operate. These providers follow adequate safeguards and compliance standards.
11. Changes to this Privacy Policy
We may update this Privacy Policy as needed. The “Last updated” date will reflect the newest version.
12. Contact Us
If you have questions, please contact:
Writzen
[email protected]